Tampa, FL (November 1, 2023) – UrgentVet, the first dedicated urgent care clinic for pets, announced today it is expanding its footprint in Austin. The company will open a new clinic in Crestview and begin serving pets and pet parents on November 16.
UrgentVet emphasizes compassion, affordability and convenience within its business model. The groundbreaking concept offers a new solution by bridging the gap between primary practices and 24-hour emergency vets. Open nights, weekends and holidays, the company’s clinics offer pets relief for mild illnesses and minor injuries with rates significantly more affordable than comparable services at an emergency pet hospital. The model is akin to walk-in care for humans when their regular doctor isn’t available and the condition doesn’t warrant an ER visit.
Located at 7301 Burnet Road, Suite 200M, UrgentVet-Crestview sits along one of the city’s most heavily trafficked routes and is easily accessible via Mopac Expressway and US-183. The clinic is 3,216 square feet with two exam rooms exclusively for small dogs, two for large dogs and one for cats.
“The pet parents of Austin welcomed us in the community the moment we opened our doors in Lakeway and Cedar Park this year,” said Dr. Jim Dobies, DVM and Founder of UrgentVet. “We’ve had the opportunity to meet so many pet parents in the area and care for their beloved pets,” added Dobies. “We’re excited to expand our relationship with the local pet and veterinary community with our third location in the market.”UrgentVet is also in the Dallas and Houston markets with a total of 17 locations in Texas.
Along with species- and size-specific exam rooms, UrgentVet-Crestview is intentionally outfitted with non-slip flooring, dimmable lighting, soothing colors, soft music, calming pheromones and quiet exam lift tables, all in support of creating a fear-free experience. The clinic also has revolutionary tempered glass pet enclosures from Casco that are 70% quieter than metal cages—a design cue that helps make the enclosures the most Fear-Free product on the market today. As an added nod to pet comfort, all staff members at the clinic have received unique training to become Fear-Free-certified professionals.
As is the case with all UrgentVet locations, the clinic’s treatment area features an in-house laboratory and state-of-the-art equipment, including digital radiography and ultrasound technology.
With veterinary staffing shortages resulting in longer wait times and limited care options, the impacts of a continued economic downturn are a major cause for concern in the industry. Sadly, nearly 50% of pet parents say they’ve decided to forego or delay veterinary treatments amidst inflation.
“An unexpected injury or illness can be a traumatic experience for both the pet and pet parent,” Dr. Dobies added. “Our hope is that our area locations can help to eliminate at least some of that stress for those in and around Austin.”
Positioned to provide care for common conditions that require immediate attention but aren’t serious enough for hospitalization, UrgentVet treats vomiting, diarrhea, limping, itching, coughing, not eating, minor wounds, back pain and more.
UrgentVet aims to develop strong relationships with neighboring primary care veterinarians, a practice that clinic staff has already started in the Crestview area. Approximately 90% of pets seen at UrgentVet are treated on site and referred to their primary vet with a detailed letter and records for follow-up care.
For more information, please visit UrgentVet.com.
Founded in Charlotte, North Carolina, by Dr. Jim Dobies in 2015 and owned by American Veterinary Group, UrgentVet is the first dedicated urgent care clinic for pets. Offering after-hours services, its clinics provide pet owners, or pet parents as UrgentVet refers to them, with an affordable and convenient alternative to 24-hour emergency vets. It offers immediate relief for mild illnesses and injuries in dogs and cats with rates that are more affordable than comparable services at emergency vet hospitals. For more information, please visit UrgentVet.com.
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