Open nights, weekends and holidays, services at UrgentVet are significantly less than at vet ER
Tampa, FL (March 2023) – UrgentVet, the first dedicated urgent care clinic for pets, announced today it is expanding its footprint in the Dallas area. The company will open a new clinic in west Plano—its 33rd location nationwide—and begin serving pets and pet parents on Thursday, March 30.
UrgentVet emphasizes compassion, affordability and convenience within its business model. The groundbreaking concept offers a new solution by bridging the gap between primary practices and 24-hour emergency vets. Open nights, weekends and holidays, the company’s clinics offer pets relief for mild illnesses and minor injuries with rates significantly more affordable than comparable services at an emergency pet hospital.
Located at 5960 W. Parker Road, Suite 224, UrgentVet-West Plano is part of a bustling retail, dining and entertainment complex named Willow Bend Market. Thanks to easy access via the Dallas North Tollway, UrgentVet-West Plano is an option for residents throughout Plano and the northwest Dallas suburbs. The clinic is 2,619 square feet with three exam rooms exclusively for small dogs, two for large dogs and one for cats.
“There are many reasons why we continue to grow and invest both in Texas and in the Dallas area, but one of the biggest is the people,” said Dr. Jim Dobies, DVM and Founder of UrgentVet. “Communities like the one we’re entering in west Plano are filled with people like us—people who love their pets like family members and want reassurance that someone will be there to help when their pet needs it the most.”
Along with species- and size-specific exam rooms, UrgentVet-West Plano is intentionally outfitted with non-slip flooring, dimmable lighting, soothing colors, soft music, calming pheromones and quiet exam lift tables, all in support of creating a fear-free experience. The clinic also has revolutionary tempered glass pet enclosures from Casco that are 70% quieter than metal cages—a design cue that helps make the enclosures the most Fear-Free product on the market today. As an added nod to pet comfort, all staff members at the clinic have received unique training to become Fear-Free-certified professionals.
As is the case with all UrgentVet locations, the clinic’s treatment area features an in-house laboratory and state-of-the-art equipment, including digital radiography and ultrasound technology.
The West Plano location is the 10th clinic to open in Texas and the sixth in the Dallas area in the last four months, following the introduction of clinics in Lakewood, Southlake, Frisco, Prosper and Richardson. In addition to those clinics, several more in the area and other parts of Texas are planned in the coming months.
Along with veterinary staffing shortages resulting in longer wait times and limited care options, the impacts of a continued economic downturn are also a major cause for concern in the industry. Nearly 50% of pet parents say they’ve decided to forego or delay veterinary treatments amidst inflation.
“Compassionate care is in our DNA, which is important for both the pet and pet parents in times of illness and injury,” Dr. Dobies said. “UrgentVet’s goal is to ensure that pets get back to their daily healthy habits and routines as quickly as possible so that pet parents can breathe a sigh of relief.”
Positioned to provide care for common conditions that require immediate attention but aren’t serious enough for hospitalization, UrgentVet treats vomiting, diarrhea, limping, itching, coughing, not eating, minor wounds, back pain and more.
With all of its clinics, UrgentVet aims to develop strong relationships with neighboring primary care veterinarians, a practice that clinic staff has already started. Approximately 90% of pets seen at UrgentVet are treated on site and referred to their primary vet with a detailed letter and records for follow-up care.
For more information, please visit UrgentVet.com.
Founded in Charlotte, North Carolina, by Dr. Jim Dobies in 2015 and owned by American Veterinary Group, UrgentVet is the first dedicated urgent care clinic for pets. Offering after-hours services, its clinics provide pet owners, or pet parents as UrgentVet refers to them, with an affordable and convenient alternative to 24-hour emergency vets. It offers immediate relief for mild illnesses and injuries in dogs and cats with rates that are more affordable than comparable services at emergency vet hospitals. For more information, please visit UrgentVet.com.
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Josh Hall | Sage & Sterling Communications