Featured image for post: UrgentVet Expands Footprint into North Carolina with New Clinic in Matthews

UrgentVet Expands Footprint into North Carolina with New Clinic in Matthews

Open nights, weekends and holidays, services at UrgentVet are significantly less than at vet ER

 Tampa, FL (April, 2023)UrgentVet, the first dedicated urgent care clinic for pets, announced today it is expanding its footprint in its home state of North Carolina. The company will open a new clinic in the Charlotte suburb of Matthews and begin serving pets and pet parents on Thursday, May 4.

UrgentVet emphasizes compassion, affordability and convenience within its business model. The groundbreaking concept offers a new solution by bridging the gap between primary practices and 24-hour emergency vets. Open nights, weekends and holidays, the company’s clinics offer pets relief for mild illnesses and minor injuries with rates significantly more affordable than comparable services at an emergency pet hospital.

UrgentVet Matthews Treatment area

Located at 1915 Matthews Township Parkway, Unit 1200, UrgentVet-Matthews sits conveniently along one of the most heavily trafficked routes in the city, offering easy access via E. Independence Expressway/Andrew Jackson Highway. The clinic is 2,345 square feet with two exam rooms exclusively for small dogs, two for large dogs and one for cats.

 “Though we’ve had a flurry of UrgentVet clinics open in states like Texas and Colorado in recent months, we’ve never forgotten our roots and the fact that North Carolina will always be home,” said Dr. Jim Dobies, DVM and Founder of UrgentVet. “We’re so excited to be expanding our presence in the Charlotte area, particularly on the east side of the city, where we’ve not always been within reach of pet parents.”

UrgentVet Matthews NC

Dr. Dobies first founded UrgentVet in Charlotte in 2015, but the organization has steadily grown in size in the years since. The opening of UrgentVet-Matthews marks its eighth in North Carolina, with another location just over the border in Fort Mill, South Carolina. In addition to those clinics in Texas, Colorado and the Carolinas, the organization also has locations in Florida and Georgia.

 Along with species- and size-specific exam rooms, UrgentVet-Matthews is intentionally outfitted with non-slip flooring, dimmable lighting, soothing colors, soft music, calming pheromones and quiet exam lift tables, all in support of creating a fear-free experience. The clinic also has revolutionary tempered glass pet enclosures from Casco that are 70% quieter than metal cages—a design cue that helps make the enclosures the most Fear-Free product on the market today. As an added nod to pet comfort, all staff members at the clinic have received unique training to become Fear-Free-certified professionals.


As is the case with all UrgentVet locations, the clinic’s treatment area features an in-house laboratory and state-of-the-art equipment, including digital radiography and ultrasound technology. 

Along with veterinary staffing shortages resulting in longer wait times and limited care options, the impacts of a continued economic downturn are also a major cause for concern in the industry. Nearly 50% of pet parents say they’ve decided to forego or delay veterinary treatments amidst inflation.

UrgentVet Entry

 “As many pet parents in the Charlotte area can already attest, providing compassionate care to pets in need is what we do best,” Dr. Dobies said. “We can’t wait to offer that same level of service to pet parents in and around Matthews.”

 Positioned to provide care for common conditions that require immediate attention but aren’t serious enough for hospitalization, UrgentVet treats vomiting, diarrhea, limping, itching, coughing, not eating, minor wounds, back pain and more. 

UrgentVet X-Ray Machine

With all of its clinics, UrgentVet aims to develop strong relationships with neighboring primary care veterinarians, a practice that clinic staff has already started. Approximately 90% of pets seen at UrgentVet are treated on site and referred to their primary vet with a detailed letter and records for follow-up care. 

 For more information, please visit UrgentVet.com

 About UrgentVet

Founded in Charlotte, North Carolina, by Dr. Jim Dobies in 2015 and owned by American Veterinary Group, UrgentVet is the first dedicated urgent care clinic for pets. Offering after-hours services, its clinics provide pet owners, or pet parents as UrgentVet refers to them, with an affordable and convenient alternative to 24-hour emergency vets. It offers immediate relief for mild illnesses and injuries in dogs and cats with rates that are more affordable than comparable services at emergency vet hospitals. For more information, please visit UrgentVet.com.

Casco Enclosures at UrgentVet

For more information, please contact:

Josh Hall | Sage & Sterling Communications

P: 813-884-9333

E: [email protected]