Tampa, FL (January 2023) – UrgentVet, the first dedicated urgent care clinic for pets, announced today it is expanding its footprint in the Dallas metropolitan area. The company will open new clinics in Frisco and Prosper—its 29th and 30th locations nationwide—and begin serving pets and pet owners with a soft opening on Thursday, January 26.
UrgentVet emphasizes compassion, affordability and convenience within its business model. The groundbreaking concept offers a new solution by bridging the gap between primary practices and 24-hour emergency vets. Open nights, weekends and holidays, the company’s clinics offer pets relief for mild illnesses and minor injuries with rates significantly more affordable than comparable services at an emergency pet hospital.
Located at 2727 Main St., Suite 660, in the popular Teel Village retail area, UrgentVet-Frisco encompasses 2,215 square feet. The clinic features three exam rooms exclusively for small dogs, two for large dogs and one for cats.
UrgentVet-Prosper, 900 S. Preston Road, Suite 80, can be found in The Gates of Prosper shopping center near the intersection of U.S. Highway 380 (University Drive) and Preston Road. Featuring two small-dog exam rooms, two large-dog exam rooms and one cat exam room, the clinic is 2,368 square feet.
“The cities of Frisco and Prosper represent the ideal places where we believe UrgentVet can come in and make a substantial impact in the community,” said Dr. Jim Dobies, DVM and Founder of UrgentVet. “Both locations are full of pet parents who think of their dogs and cats like family members and want the best for them, especially when illness or injury is involved. We take great pride in knowing we’ll soon be there for them when they need us.”
Along with species- and size-specific exam rooms, both clinics are intentionally outfitted with non-slip flooring, dimmable lighting, soothing colors, soft music, calming pheromones and quiet exam lift tables, all in support of creating a fear-free experience. Both clinics have revolutionary tempered glass pet enclosures from Casco that are 70% quieter than metal cages—a design cue that helps make the enclosures the most Fear-Free product on the market today. Staff members in both locations have also received unique training to become Fear-Free-certified professionals.
As is the case with all UrgentVet clinics, treatment areas at UrgentVet Frisco and UrgentVet Prosper will feature an in-house laboratory and state-of-the-art equipment, including digital radiography and ultrasound technology.
With UrgentVet-Lakewood opening on November 15, 2022, and UrgentVet-Southlake on November 28, 2022, the demand for same-day veterinary care in the Dallas area is evident. Together, those two clinics have treated more than 100 pets with an average wait time of fewer than 30 minutes.
Along with veterinary staffing shortages resulting in longer wait times and limited care options, the impacts of a continued economic downturn are also a major cause for concern in the industry. Nearly 50% of pet parents say they’ve decided to forego or delay veterinary treatments amidst inflation.
“We’re very sensitive to the fact that pet parents across the country have had to make some difficult financial decisions when it comes to caring for their pet,” Dr. Dobies said. “Our hope is that the addition of UrgentVet clinics in these communities means that pet parents in Frisco and Prosper won’t face a similar dilemma if their pet ever needs same-day veterinary care.”
Positioned to provide care for common conditions that require immediate attention but aren’t serious enough for hospitalization, UrgentVet treats vomiting, diarrhea, limping, itching, coughing, not eating, minor wounds, back pain and more.
With all of its clinics, UrgentVet aims to develop strong relationships with neighboring primary care veterinarians, a practice that staff at both clinics has already started. Approximately 90% of pets seen at UrgentVet are treated on site and referred to their primary vet with a detailed letter and records for follow-up care.
For more information, please visit UrgentVet.com.
For more information, please contact:
Josh Hall | Sage & Sterling Communications
Founded in Charlotte, North Carolina, by Dr. Jim Dobies in 2015 and owned by American Veterinary Group, UrgentVet is the first dedicated urgent care clinic for pets. Offering after-hours services, its clinics provide pet owners, or pet parents as UrgentVet refers to them, with an affordable and convenient alternative to 24-hour emergency vets. It offers immediate relief for mild illnesses and injuries in dogs and cats with rates that are more affordable than comparable services at emergency vet hospitals. For more information, please visit UrgentVet.com.