Tampa, FL (June 2023) – UrgentVet, the first dedicated urgent care clinic for pets, announced today it is expanding its footprint and entering Virginia for the first time with the opening of a pair of clinics in the greater Richmond area. The company will open new clinics and begin serving pets and pet parents in Midlothian on June 15 and in Short Pump on June 22.
UrgentVet emphasizes compassion, affordability and convenience within its business model. The groundbreaking concept offers a new solution by bridging the gap between primary practices and 24-hour emergency vets. Open nights, weekends and holidays, the company’s clinics offer pets relief for mild illnesses and minor injuries with rates significantly more affordable than comparable services at an emergency pet hospital.
With Midlothian to the south and Short Pump to the north, the two clinics provide easy access for Richmond’s western suburbs, including Glen Allen, Tuckahoe, Bon Air and others throughout Henrico and Chesterfield Counties.
Located at 14300 Winterview Parkway, Suite 106, UrgentVet-Midlothian is situated in Winterfield Crossing and offers two exam rooms exclusively for small dogs, two for large dogs and two for cats in 2,846 square feet of space. Similarly, UrgentVet-Short Pump—located in the Short Pump Shoppes at 11521 W. Broad St.—has two exam rooms for small dogs and two for large dogs but features two dedicated rooms for cats in 3,150 square feet.
“Every new clinic is exciting, but opening our doors for the first time in a new state is always a little extra special,” said Dr. Jim Dobies, DVM and Founder of UrgentVet. “We can’t wait to show our new neighbors in and around Richmond the level of care and commitment we can provide to pets in need.”
Along with species- and size-specific exam rooms, both UrgentVet-Midlothian and UrgentVet-Short Pump are intentionally outfitted with non-slip flooring, dimmable lighting, soothing colors, soft music, calming pheromones and quiet exam lift tables, all in support of creating a fear-free experience. The clinics also have revolutionary tempered glass pet enclosures from Casco that are 70% quieter than metal cages—a design cue that helps make the enclosures the most Fear-Free product on the market today. As an added nod to pet comfort, all staff members at both clinics have received unique training to become Fear-Free-certified professionals.
As is the case with all UrgentVet locations, both clinics’ treatment areas feature in-house laboratories and state-of-the-art equipment, including digital radiography and ultrasound technology.
Along with veterinary staffing shortages resulting in longer wait times and limited care options, the impacts of a continued economic downturn are also a major cause for concern in the industry. Nearly 50% of pet parents say they’ve decided to forego or delay veterinary treatments amidst inflation.
“One thing we learned in doing our research on the area is that these are two very pet-friendly communities,” Dr. Dobies added. “We’re looking forward to becoming active in our new hometowns.”
Positioned to provide care for common conditions that require immediate attention but aren’t serious enough for hospitalization, UrgentVet treats vomiting, diarrhea, limping, itching, coughing, not eating, minor wounds, back pain and more.
With all of its clinics, UrgentVet aims to develop strong relationships with neighboring primary care veterinarians, a practice that clinic staff has already started. Approximately 90% of pets seen at UrgentVet are treated on site and referred to their primary vet with a detailed letter and records for follow-up care.
For more information, please visit UrgentVet.com.
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Josh Hall | Sage & Sterling Communications