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Urgent Care, for Pets

Same-day, after-hours care, 365 days a year

Short Pump Urgent Vet Clinic | Richmond, VA

11521 W Broad St, Richmond, VA 23233 | 804-533-7733 |

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Here When You
Need Us

Open after hours, weekends & holidays. Our expert veterinary staff is here to help 365 days a year.

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Affordable After
Hours Care

Up to 40% less than the emergency vet, so you can stress less about the bill & focus on your pet’s health.

Price Comparison

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Same-Day
Visits

Save your spot online or just walk-in. You’ll be escorted to a private exam room as soon as you arrive.

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Fear Free, Cutting
Edge Care

Our fear free certified staff & clinic features provide a calm environment in our state-of-the-art facilities.

Explore Our Clinic

We understand what urgent means.

At UrgentVet Short Pump, our mission is simple: We want to be here for your pet when your primary care vet can’t. Our goal is to provide quick, convenient, affordable care 365 days a year. Think of us as urgent care for pets in Short Pump, Henrico, VA. We’ll be there when you need us most.

HOURS:

3PM-11PM Mon-Fri 10AM-8PM Sat-Sun 12PM–8PM All Holidays

HOURS:

3PM-11PM Mon-Fri
10AM-8PM Sat-Sun
12PM–8PM All Holidays

Walk-in Veterinary Care in Short Pump, VA.

Our Short Pump urgent vet clinic in Henrico, VA is conveniently located at 11521 West Broad Street near the intersection of State Road 250 and Interstate 64. We are in the Short Pump Shoppes, behind Truist Bank and next to Rusty Taco.

Our clinic has cemented its reputation as the go-to facility for immediate and compassionate veterinary care in Henrico, including those in the suburbs of Richmond, Short Pump, Wellesley, Crown Grant, Greenbrooke, West Broad Village, and points beyond.

What to Expect

Step 1

Step 1

Select your preferred arrival time online... or just walk in.

Step 2

Step 2

Show up at UrgentVet, we will escort you to your private Fear-Free examination room as soon as you get here.

Step 3

Step 3

The care team will partner with you to discover what is going on and plan how we can help.

Step 4

Step 4

Get treated, head home, and we will update your regular vet. Goodbye hugs and cuddles complimentary.

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Fast, same-day care, up to 40% less than the Emergency Vet.

When your pet can’t wait to feel better, but it isn’t a life-threatening emergency, why pay emergency care rates and wait an extended period of time to be seen? Similarly to human urgent care, we fill the gap between primary care & the ER, offering fast, affordable care you can count on.

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When is Urgent Care the right choice for my pet?

right care, right price, right time

THE ER VET

WALK IN

With limited appointment options, you and your pet could wait hours to be seen.

BIG $$$$

Most ER vet visits come with a hefty bill.

DESIGNED FOR SEVERE, LIFE-THREATENING CONDITIONS

An ER vet experience can be incredibly stressful for both you and your pet.

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URGENTVET

Save your spot or walk in

Make an appointment so we know you’re coming, or just stop in.

AFFORDABLE CARE

A cost-effective alternative to the ER vet.

Private Exam Rooms

With fear-free features and privacy, our focus is on you. Stress less, care more.

Is Urgent Care the Right Choice for My Pet?

UrgentVet Short Pump, is the bridge between your regular vet check-ups and emergency veterinary services, ensuring your furry family members get timely attention when they need it the most.

Our Short Pump veterinary facility in Henrico, VA prides itself on housing the latest in diagnostic technology. With a cutting-edge digital X-ray setup, selective ultrasound features, and a comprehensive in-house laboratory, we’re prepared to tackle the unexpected. Furthermore, our cloud-based record management streamlines data sharing and coordination, which translates to efficient care.

For those coming to our Short Pump veterinarian clinic for urgent pet care, our doors are open for walk-in visits or you can check-in with our online system.

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UrgentVet treats cats & dogs - providing care for non-life threatening conditions that happen after your regular vet is closed. Here are some examples of the types of illnesses and injuries we treat.

When visiting our urgent care veterinarian in Short Pump, VA, pets (and pet parents) receive the highest standard of vet care, including diagnosis and treatment for pet illnesses including:

  • Coughing, Sneezing
  • Diarrhea
  • Dehydration
  • Excessive Drinking
  • Eye Discharge & Squinting
  • Fever
  • Not Eating or Not Drinking
  • Poison/Toxin Ingestion
  • Skin Allergies – Itching, Rashes, Hot Spots
  • Upper Respiratory Infections
  • Urinary Tract Problems – Frequency, Straining or Blood
  • Vomiting

If your pet has been injured, our Short Pump veterinary team can provide immediate care and comfort. Our goal is to get them on the path to healing as soon as possible so they’re back to chasing toys and cuddling in no time.

  • Abscesses
  • Back Pain
  • Cuts & Scrapes
  • Fracture Assessment
  • Mild Lameness
  • Limping
  • Minor Wounds & Lacerations
  • Pain Management
  • Post-Op Incisions
  • Toenail Injuries
  • Trouble Walking

If your pet’s demeanor seems a tad off or simply they’re not their usual perky self, trust in our attentive team to assess key symptoms and provide peace of mind for you both.

  • Allergies
  • Anal Glands – Scooting, Licking
  • Anxiety & Motion Sickness
  • Bad Breath
  • Bites & Stings
  • Ear Infections – Head Shaking, Ear Discharge
  • End of Life Care-Euthanasia
  • Hiding or Whining
  • Hives & Facial Swelling
  • Lumps & Bumps
  • Parasites
  • Vaccine Reactions

The most difficult decision for any pet owner is saying goodbye. Our compassionate team is here to provide end-of-life care services in Short Pump, VA, including euthanasia, ensuring your pet’s final moments are as comfortable and dignified as possible. In our private comfort room, you can have the space and privacy you need during challenging times.

While we strive to cater to your pet’s urgent care needs, there are certain conditions we do not manage at UrgentVet Short Pump, including:

  • Hit-by-car incidents (severe)
  • Amputations
  • Overnight hospitalization
  • Pneumonia
  • Kidney failure

For these severe emergencies, we recommend visiting a full-service 24/7/365 veterinary hospital.