Proudly serving Matthews, North Carolina

UrgentVet is located near the intersection of East Independence Boulevard and Matthews Township Parkway. Look for us next to Chipotle and Harris Teeter.

We are


3PM-11PM Mon-Fri
10AM-8PM Sat-Sun
12PM–8PM All Holidays

Save Your Spot

We understand what urgent means.

Our UrgentVet mission is simple: We want to be here for your pet when your primary care vet can’t. Our goal is to provide quick, convenient, affordable care 365 days a year. Think of us as urgent care for pets in Matthews, North Carolina. Our exam fee is just $99.

Welcome to UrgentVet Pet Clinic – Matthews

UrgentVet is here to serve pets in Charlotte – along with those in the suburbs of Charlotte, including Matthews, Indian Trail, Mint Hill, Hemby Bridge and points beyond.

  • Dog & cat specific exam rooms: Yes
  • Large & small dog exam rooms: Yes
  • Private comfort room: Yes
  • Online check in: Yes
  • Walk-ins accepted: Yes
  • Examination Fee: $99
  • Percentage of pets discharged back to their home: 90%
  • Open evenings: Yes
  • Open weekends: Yes
  • Open holidays: Yes
  • Open overnight: No
  • Preventative/general care: No
  • Urgent care: Yes
  • Diagnostics: Digital X-Ray machine, ultrasound, in-house lab
  • Record keeping: Cloud-based medical record keeping software
  • Pet health records & case information provided to regular vet: Yes
  • Fear Free Casco Enclosures: Yes
  • Open Date: May 2023

Read our press release here.

photo of Jax


Matthews, NC

Featured Case

Meet Jax! He came into UrgentVet – Matthews after hurting his declaw. That’s the little nub on the foot where a human’s thumb would be.

The doctor treated the injury and we gave him some pain medications to use during the healing process.

As with all of our pet patients, we asked that Jax’s parents check in with their regular vet for a follow-up. Get well soon, Jax!

At Your Service

Kim Cromer

Practice Manager

After leaving general practice, she found herself drawn to neurology and emergency medicine. She worked in neurology (Bush Veterinary Neurology Service) and emergency clinics (BluePearl) in the Atlanta area until 2020, when she moved to Boulder, CO. In Boulder, she dabbled in internal medicine, neurology, and emergency/critical care at Colorado Animal Specialty and Emergency clinic, one of the state’s largest specialty practices.

Upon moving back to the east coast in 2022, Kim found herself interested in veterinary hospital management. Since joining UrgentVet, she’s been called upon to assist in overseeing practices in the Charlotte area (Gastonia, Ballantyne, Belmont, and now Matthews!). Although she currently works as a practice manager, she enjoys being hands-on in the field as well, so she still picks up shifts at a local emergency clinic as an Emergency/Triage assistant to keep her skills sharp.

When asked what her career aspiration is, Kim said, “I want to be the manager I always wanted as a veterinary assistant,” she continued, “To give my team the tools and support they need to provide excellent patient care and customer service.”

In her free time, Kim likes to hang out with her fiancé (a registered veterinary technician) and their 3 dogs: Havarti (dachshund), Casanova (chihuahua mix), and Dalton (dachshund).

“Our love for veterinary medicine overflows into our home; we pet sit disabled dogs regularly. For fun, we work on a food truck during festival season and love any activity that involves being in the water.”

photo of Kim Cromer
UrgentVet Logo

UrgentVet treats cats & dogs - providing care for non-life threatening conditions that happen after your regular vet is closed. Here are some examples of the types of illnesses and injuries we treat.

  • Coughing, Sneezing
  • Diarrhea
  • Dehydration
  • Excessive Drinking
  • Eye Discharge & Squinting
  • Fever
  • Not Eating or Not Drinking
  • Poison/Toxin Ingestion
  • Skin Allergies – Itching, Rashes, Hot Spots
  • Upper Respiratory Infections
  • Urinary Tract Problems – Frequency, Straining or Blood
  • Vomiting
  • Abscesses
  • Back Pain
  • Cuts & Scrapes
  • Fracture Assessment
  • Mild Lameness
  • Limping
  • Minor Wounds & Lacerations
  • Pain Management
  • Post-Op Incisions
  • Toenail Injuries
  • Trouble Walking
Just Not Feeling Well
  • Allergies
  • Anal Glands – Scooting, Licking
  • Anxiety & Motion Sickness
  • Bad Breath
  • Bites & Stings
  • Ear Infections – Head Shaking, Ear Discharge
  • End of Life Care-Euthanasia
  • Hiding or Whining
  • Hives & Facial Swelling
  • Lumps & Bumps
  • Parasites
  • Vaccine Reactions
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We Don’t Treat
Life Threatening

Proceed immediately to the nearest veterinary Emergency Hospital, not UrgentVet.
  • Hit By Car
  • Amputation
  • Overnight Hospitalization
  • Pneumonia
  • Kidney Failure